Category: Business Videos

Selling Innovations Webinar 3: How to Perform the Perfect Kitchen Table Presentation

By , January 29, 2013

This is the recording of the webinar that we hosted on December 20th, 2012, the third of our Selling Innovations Fall Webinar Series presented by landscape industry expert and consultant Jody Shilan of From Design 2 Build. The topic of this webinar was “How to Perform the Perfect Kitchen Table Presentation”:

When it comes to presenting a landscape plan, most of us end up doing it at the client’s kitchen table. For those of you that don’t know it, this is not an easy task. The kids are crying, the dog is barking, the cell phones are ringing and everybody is just plain stressed out. However, if you can learn how to manage the chaos and master the art of performing the perfect Kitchen Table Presentation (KTP) your closing rates will go through the roof, not your clients blood pressure.

  • Practice makes perfect.
  • Do you use a seating chart?
  • Perform this magic trick and watch their checkbook appear.
  • Always keep it conceptual.
  • Start at the beginning and finish at the end.
  • You gotta’ be in it to win it.

Learn these “Trade Secrets” and your clients will sign every time!

For best viewing of the video below, click the “Change quality” button on the bottom and choose “720p (HD)” and then, if desired, click the “Full screen” button in the bottom right corner.

Selling Innovations Webinar 2: Are Your Proposals Saying, “Please Don’t Work with Us”?

By , December 3, 2012

This is the recording of the webinar that we hosted on November 26th, 2012, the second of our Selling Innovations Fall Webinar Series presented by landscape industry expert and consultant Jody Shilan of From Design 2 Build. The topic of this webinar was “Are Your Proposals Saying, ‘Please Don’t Work with Us’?”:

Believe it or not, your proposals may be sending the wrong message. They may actually be telling your clients “not to work” with you. It’s true! So many contractors ruin their sales opportunities with poorly written and confusing proposals that just don’t make sense. Learn how to properly organize, write and present a proposal.

  • Simplify your proposals and save time.
  • Build the proposal the way that you build the job.
  • Avoid TMI (Too Much Information).
  • Why you must use proposal templates.
  • As per plan, As per plan, As per plan.

For best viewing of the video below, click the “Change quality” button on the bottom and choose “720p (HD)” and then, if desired, click the “Full screen” button in the bottom right corner.

Selling Innovations Webinar 1: Create the Un-Biddable Landscape Plan and Proposal

By , October 22, 2012

This is the recording of the webinar that we hosted on October 18th, 2012, the first of our Selling Innovations Fall Webinar Series presented by landscape industry expert and consultant Jody Shilan of From Design 2 Build. The topic of this first webinar was “Create the Un-Biddable Landscape Plan and Proposal”:

If you’re tired of clients taking your plan and proposal, shopping it to the competition and getting a lower price, then this topic is perfect for you. We show you what you must include in your landscape plan and what you should never, ever, ever put on your drawings. Finally, a way to make your competitors do their own homework.

  • Learn how to keep your designs conceptual and flexible.
  • Why you should never give them your “Secret Recipe”.
  • The 3 “Magic Words” that makes comparable pricing impossible.
  • Apples to Oranges is the only way to go.

Some supporting material from the webinar: the PowerPoint file and Questions & Answers.

For best viewing of the video below, click the “Change quality” button on the bottom and choose “720p (HD)” and then, if desired, click the “Full screen” button in the bottom right corner.

About the Presenter:

Jody Shilan is a former landscape contractor and award-winning designer. He has sold tens of millions of dollars of installation work throughout his career, and now uses his 35+ years of experience to teach other landscape design/build contractors how to dramatically increase their sales and standardize their landscape design/build/sales process. He does this through private consulting, public speaking, group workshops and his exclusive “members-only” website at www.FromDesign2Build.com.

He is the former President and now Executive Director of the New Jersey Landscape Contractors Association (NJLCA). In addition to this, he is a PLANET Trailblazer, Landscape Ontario Preferred Consultant and is now a radio talk show host on FD2B “Talk” Radio, a weekly Internet radio show where he interviews the industry’s top landscape professionals, business owners and the green industry’s consultants.

DynaSCAPE Manage360 Change Order Training

By , July 27, 2012

This is a recording of a DynaSCAPE training session delivered on July 26, 2012 by DS|Manage360 Sales Rep / Account Manager Andrew Wilson. The topic was “Change Orders in Manage360″.

For best viewing of the video below, click the “Change quality” button on the bottom and choose “720p (HD)” and then, if desired, click the “Full screen” button in the bottom right corner.

Webinar: Change Orders Made Easy with DynaSCAPE Manage360

By , July 9, 2012

This is the recording of the webinar that we hosted on June 28th, 2012, presented by landscape industry specialist and consultant Marcus vandeVliet of MV Enterprises. The webinar topic was “Change Orders Made Easy with DynaSCAPE Manage360.”

The PowerPoint file for this webinar is available for viewing or download from this link.

For best viewing of the video below, click the “Change quality” button on the bottom and choose “720p (HD)” and then, if desired, click the “Full screen” button in the bottom right corner.

 

Webinar: The 5 D’s to Successful Selling

By , April 24, 2012

Here’s a recording from a webinar called ‘It’s Not the Economy, It’s You’, presented by Jody Shilan on Feb. 22nd, 2012, that you can watch as often as you like. More information about this presentation can be found in the introduction below the recording.
https://s3.amazonaws.com/dswebinars/5Ds-to-successful-selling.flv

The 5 D’s to Successful Selling

Are you tired of wasting hours and hours developing plans, revising estimates and playing the guessing game with your prospective clients? Working for “free” just for the privilege of installing their landscape at a deeply discounted price? Hoping that they pick you instead of the 10 other landscape contractors that they called.

Well if you are, this is one video that you literally cannot afford to miss. I will show you a better way to sell more work, in less time, more profitably. Period!

No more running around and guessing:

  • How much do they really want to spend?
  • What phase do they want to do first?
  • Are they even going to do the work?
  • How many other companies are they talking to?
  • Are they just using me for my ideas?
  • Etc., etc., etc.

That’s right. I guarantee that this video, sponsored by DynaSCAPE, will show you how to dramatically improve your design/build sales immediately.

How can make such a bold statement?
Well quite frankly, I have spent the last 35+ years designing and selling millions of dollars in installations working as a landscape design/build contractor. In all of that time I have developed some great strategies and insights into how to succeed in landscape design/build and I’m willing to share all of them with you.

Thanks!
Jody Shilan

Jody Shilan is a former landscape contractor and award winning designer. He has sold tens of millions of dollars of installation work throughout his career and now uses his 30+ years of experience to teach other landscape design/build contractors how to dramatically increase their sales and standardize their landscape design/build/sales process.  He does this through private consulting, public speaking, group workshops and his “exclusive” members only website www.FromDesign2Build.com

Currently, he is serving his second term as President of the New Jersey Landscape Contractors Association (NJLCA) and was recently honored with the designation of PLANET Trailblazer.

Plan for Profitability in 2012 Webinar 4: Landscape Job Costing

By , January 17, 2012

The fourth and final webinar in our “Plan for Profitability in 2012″ series took place on Jan. 17, 2012. The topic was Landscape Job Costing and Project Management, presented by landscape industry specialist and consultant Marcus vandeVliet.

The PowerPoint slides from the presentation are available here.

You can view the webinar in its entirety by clicking on the video below:

https://s3.amazonaws.com/dswebinars/2012-01-16-landscape-job-costing.flv

Plan for Profitability in 2012 Webinar 3: Landscape Estimating

By , December 5, 2011

Our third “Plan for Profitability in 2012″ webinar took place on Dec. 1 2011, and the topic this time was Landscape Estimating. For those who missed it, here’s a recording of the webinar, which features estimating tips and best practices from our guest speaker, landscape industry specialist and consultant Marcus vandeVliet.

The PowerPoint slides from the presentation are available here. You can view the webinar in its entirety by clicking on the video below.

https://s3.amazonaws.com/dswebinars/2011-12-01-landscape-estimating-webinar.flv

Plan for Profitability in 2012 Webinar 2: Landscape Sales

By , November 21, 2011

Our second “Plan for Profitability in 2012″ webinar took place on Nov. 17 2011, and this time the topic was Landscape Sales. Once again, our guest speaker was landscape industry specialist and consultant Marcus vandeVliet. We’re pleased to post a recording of the webinar below, for those who missed it or wish to view it again.

The PowerPoint slides from the presentation are available here. The supporting article, “12 key sales tips to increase your close rates and your profits“, can be viewed here. You can view the webinar in its entirety by clicking on the video below.

https://s3.amazonaws.com/dswebinars/2011-11-17-landscape-sales-webinar.flv

Plan for Profitability in 2012 Webinar 1: Budgeting & Overhead Recovery

By , October 21, 2011

On October 19th, 2011, DynaSCAPE presented a webinar on budgeting and overhead recovery, given by landscape industry specialist and consultant Marcus vandeVliet.   The response from attendees has been enthusiastic, and we’re pleased to offer the contents here for those who missed it or wish to view it again.

The PowerPoint slides from the presentation are available here.  The supporting article can be viewed here.  You can view the webinar in its entirety by clicking on the video below.  And finally, below the video link on this page are answers to those questions from attendees that we didn’t have time to address during the webinar.

https://s3.amazonaws.com/dswebinars/2011-10-19-Budgeting-and-Overhead-Recovery.flv

Answers to questions from the webinar:

Q: Is there help in setting up a budget for first time using Manage360?
A: During our implementation, we initially do a kick-off meeting so that your company understands its responsibilities during the process, and what information needs to be gathered. After this initial meeting, we can assess whether or not additional consultation is recommended before the implementation officially starts.  We do offer consulting services, but they are associated with additional costs.

Q: I have a multiple division company.  What is the best way to look @ or split overhead for each division?
A: There are three primary criteria for setting up your divisional budget. Each category is allocated according to:  1.  Gross sales volume. 2.  Number of overhead people. 3.  Number of field people.  For example: uniform expenses would be broken down in each division based on the number of field people as a percentage.  Advertising is broken down by sales volume.  Overhead people should be allocated based on the time spent in each division as a percentage; in many cases, one person works for multiple divisions.

Q: How much of your budget/pricing information is shared w/ the client? residential work?
A: I would typically not share any budget information with a residential client.  I would perhaps share my breakeven price, and the profit applied to the project.  This would be a last case scenario.  The break even and profit numbers are shared with the customer in an effort to educate them about my scope of work and the quality of the work being performed.  To prove that my price is a good value.

Q: Couldn’t that change the % drastically if one uses a lot of subs?
A: If your company is a general contracting company, and subcontracts all its work, the percentages would be different.  Your overhead would be recovered on a project by project basis.  This could either be based on the length of each project, or a specific overhead recovered on each project.

Q: Does gross sales include sub work?
A: Yes, because you’re charging the client for the work it does.

Q: What are your feelings towards stabilizing labor costs by way of paying the crew for work performed such as a $ amount per plant, per ton of rock, per sq. foot, etc.
A: This would be a wonderful way to increase production and motivate your field employees.  The first possible scenario would be setting up a system that both the estimator and the field employees agree on.  Unfortunately, there are many variables on each project.  It could be possible to set up standard production rates for each major function.  A series of general conditions would have to be agreed on for each project.  A second possible scenario would involve including the labor force in the estimating process.  The production crew would agree to a lump sum labor price for the project.  In either scenario, they would have to be agreement between the estimator and the crew prior to the commencement of the project.  There would also have to be an understanding on how change orders would be handled.  There would also have to be an agreement on unforeseen site conditions and mistakes made during the estimating process.

Q: Do you treat your design staff as an OH office labour or field labour? They have billable hours, but also incur office OH items.
A: I would recommend leaving the design staff in overhead.  You could determine what percentage of that time is billable versus non-billable, and only include the non-billable percentage in overhead.  An alternative would be to include the revenue generated by the design in the sales volume for the company, and then recover the entire design staff cost in overhead.  The other consideration would be whether the design fees are included in the estimate cost for the project, or are billed as a separate line item to the client.

Q: How much do sales/estimating staff need to know about how profit is determined by the ownership?
A: I think your sales and estimating staff should know how the profit is determined for each project.  An estimated profit does not usually translate into actual profit.  I would recommend sharing job cost profit and actual company profit with these key people.  Some companies’ profit applied to projects is high because they are not accounting for all the direct costs in the estimating process.  In my experience, if all costs are covered, then the profit percentage is usually between 10 and 20% in a normal marketplace. It is also important for the salespeople to know what the profit amount is, because that’s all they have to negotiate.  Salespeople and Estimators are key people and should be trusted with profit information.

Q: How often do you recommend meeting with someone like yourself to get feedback as well as having someone else look at our business?
A: The consultation should be designed around your specific needs.  This is typically driven by your budget and how quickly you want to change and implement new systems.  It also depends on the current state of your company.  I would be able to give you a better idea after an initial meeting and company assessment.  I have clients I meet with on a monthly basis, I also have many clients that I meet with each quarter.  My goal is always to develop a long-term relationship based on your requirements and comfort level.

Q: Could Manage360 be used by a estimating business?
A: This would depend on how many companies you’re estimating for.  My recommendation would be to set up a division for each company.  You would then be able to use company-specific information for each estimate.

Q: Does the 7-10% Equipment vs Gross Sales ratio include Depreciation?
A: The 7 to 10% equipment number is based on the cost to purchase, operate and maintain each piece of equipment.  The actual payments for your equipment should be used, not the depreciated amount.  The cost of equipment should be based on replacement cost.  The cost of your equipment used in estimating should remain the same, even after the piece of equipment has been fully paid for.  Theoretically, this amount would then be applied for the down payment on the replacement piece of equipment.

Q: Is it possible to get a PDF or PowerPoint of these slides emailed to us?
A: Yes it is possible, email sales@dynascape.com and we will have it sent out to you. Better yet, the PowerPoint slides from the presentation can be downloaded directly from here.

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